Source: https://www.startupjobs.ie/jobs/13957-customer-success-manager-ii-emea

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# Customer Success Manager II - EMEA

- Remote
- Ireland (Remote)

Customer Success Manager II driving adoption, expansion, and renewals for Tines customers. Role sits on the customer success function supporting onboarding, ongoing support, and cross-functional growth across teams and products.

## What you'll do

- Manage onboarding, adoption, business reviews and renewals
- Lead onboarding to meet customer use cases and timelines
- Translate technical customer needs to internal teams and product
- Build account plans and identify expansion opportunities
- Monitor account health and drive renewals and expansion

## What they're looking for

- 5+ years in technical account management or post-sales roles
- Experience with SaaS offerings for technical teams
- Ability to elicit problems and translate technical requirements
- Knowledge of how to engage internal resources and leadership
- Knowledge of APIs and how they function

## Skills

- SaaS
- APIs
- customer success
- technical account management
- onboarding
- renewals
- account planning
- business reviews

Summary written by StartupJobs from the company's listing. The full listing is on the company's website.

This job comes from the career page of Tines. We link straight to the source.

- [Tines Tines provides a secure environment for building and running AI agents, apps, and automations, with governance and monitoring across integrations and infrastructure. It targets teams such as IT, security, finance… View company page](https://www.startupjobs.ie/companies/tines)

- **Work mode**: Remote

- **Languages**: English

- **Location**: Ireland (Remote)

- **Posted**: 21 Oct 2026

[Apply on the company website](https://www.startupjobs.ie/out/13957)

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