CX Technical Enablement Partner
Create and deliver technical training and certification for Support and Professional Services. Partner with CX Enablement to close technical skill gaps and prepare teams for AI and product rollouts.
What you'll do
- Conduct needs assessments and translate goals into enablement roadmaps
- Prioritize enablement roadmap and manage intake requests
- Design and deliver technical curricula and troubleshooting frameworks
- Create digital content, eLearning, and live training sessions
- Build and scale role-based technical certification programs
What they're looking for
- Curiosity about AI tools and emerging technologies
- 2+ years implementing or demonstrating Asana or similar tools
- Experience in technical enablement or customer-facing technical roles
- Experience partnering with senior leaders on enablement roadmaps
- Ability to master platform administration, APIs, and integrations
Skills
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